Continuous changes in the automotive market and major car manufacturers make it more difficult for insurance companies to get qualified data readings from car keys. This slows down case processing, but also makes it harder to realize the business benefits of advanced key reading. For example, in connection with insurance and leasing fraud. Therefore, yourCompany is now increasing its internal capacity in this area and strengthening its collaboration with Betfjord, a market leader and frontrunner in reading technologies.

The automotive market is currently undergoing changes and some major car manufacturers no longer offer key reading. At the same time, demand is increasing significantly as technology offers new opportunities to obtain qualified information, explains CEO Christian Pejtersen. "Insurance fraudsters and other criminals learn quickly and technology is becoming more complex all the time. This makes proper data protection and new knowledge important for companies. For example, what does it mean for the companies' overall risk assessment on certain car models when a new hack appears for a certain car model?

”We have a close collaboration with Betfjord, but we are now stepping up our activities even further. We already offer assistance with individual cases and key reading subscriptions to insurance companies, but now we have dedicated more resources to internal case management and reduced waiting times. This means that we not only offer the best technology and service on the market to existing customers, but also have the capacity to take on new ones,” he says.

Subscription or single case

Insurance and leasing companies can opt for a one-year prepaid key reading subscription or request a one-time reading. The subscription costs from DKK 25,000 per year, while a single readout can be obtained for DKK 4,500. If needed, the company will receive a report, and if it is necessary to dive extra deep into the key data, Betfjord's specialists are ready to help.

”The goal is to make it easy to use key reading as a tool in case management. Whether it's about uncovering a sequence of events or detecting fraud. The customer orders a reading on our website and we take care of the rest. Typically, the customer receives a report/results within a few days,” says Christian Pejtersen.

”Just one totaled car can mean hundreds of thousands of dollars in damages. Qualified key reading can help provide certainty in cases where doubts arise.”

Take the future into account

When working with vehicle and key data, new challenges arise all the time. For example, foreign car brands from countries such as China are unknown territory for insurance companies in terms of security. The same applies to well-known European car brands, which can now be unlocked via a mobile phone app. Or the credit card-like keys that cars can now be opened with. Who can even keep up?

”Very few can do that. That's why we're particularly happy about the partnership with Betfjord. The last update of their system meant that we can now read data from certain types of ”credit card keys”. Future updates will probably enable us to read data from motorcycle keys as well. The work with data from car keys is so specialized today that it rarely makes sense for insurance companies to keep up to date themselves. It requires access to and cooperation with the few specialists on the market, says Christian Pejtersen.

Get a presentation of the latest capabilities in key reading and insurance investigation. Hear what Betfjord and yourCompany can already help you with - and about the exciting new initiatives on the way. Why not take the opportunity to keep claims handlers and adjusters up to date?

Call us on +45 53 53 53 46 04 or write to info@yourcompany.dk and we'll make an appointment.